Are you in need of snow removal for your Grand Rapids area parking lot and walkways? There is a difference between dedicated commercial snow removal companies and the average snow removal service, so be sure to make a wise choice. Here are some highlights of why Sneller is a great fit for your parking lot snow removal in Grand Rapids and the surrounding areas.
ISO 9001/SN9000 Certification and Documentation
If you are not familiar with ISO 9000, ISO is a quality management system companies setup to ensure quality and continuous improvement along with third-party verification that the company is doing what they say they will do in regards to quality and systems.
What does this mean for you and your parking lot? Not only do we have documented best practices, a third-party has audited our systems so you can be assured our quality is more than just an empty promise. We really do what we say we will do.
The SN9000 standard is a subset of the ISO 9000 system for Snow and Ice Management providers. The SN9000 stipulates we will have the tracking and documentation in place to properly clean your property. What the SN9000 standard means is you be assured your property will be cleaned correctly every time, and we also document the work done to protect you from frivolous slip-and-fall lawsuits. With slip-and-fall lawsuits averaging in over $15,000 settlements, the less exposure you have to slip-and-fall lawsuits mean less cost for you!
Documented Action Plans
We work with you to plan how we will clean your parking lot, from what levels of service you need at particular times of the day to where to put the snow that fell on your lot. The pre-planning we do with you is one of the most important aspects of having a clean lot because without a solid plan, you leave it to chance that the lot will be cleaned to your expectations.
The plans and marking of your property are about much more than where to push the snow. We make sure EVERYTHING you feel is important is documented, whether that is delicate foliage, obstacles the snow might hide, or anything else we need to be extra careful around while clearing snow.
Snow removal is not always an easy task. No matter who removes your snow, if there is a 12” snow fall, something will eventually happen that will later need to get fixed, something like a few of your parking blocks might get bumped out of place. One of the common problems commercial properties have is if their snow removal team is not their landscaper, come spring you end up on the bottom of the list to get your issues resolved. Do you really need to wait until July to get your parking blocks repositioned?
We have built our reputation as a company who follows through on our commitments, so if we told you we will do something, we are going to do it.
You Know What You Are Going to Get
Even before the snow flies, we ensure you understand what you will and will not get as part of your snow removal services in the process of creating your custom snow removal plan for your parking lot and walkways. Have you ever been burned with a “gotcha” in the contract? We know that ensuring you clearly understand everything in a proposal and a contract ahead of time will keep everyone on the same page, and therefore, there is less likely to be any future disagreements. We would like to be your snow removal service for decades, and with our long-term view in mind we will strive to make you delighted with our services from our first introduction, through all of the following springs when you look back, know people were safe on your property during the winter, and your property looks great going into the landscaping season.
Never Hurts to Get a Quote
It is hard to get to know a company based on a website alone. After decades of providing snow removal in Grand Rapids, we know a commercial snow removal relationship takes time and many steps. Your first step is calling us today so we can show you what kind of company we are. There is a reason we win a lot of commercial jobs…simply put, our clients find us to be a great solution for their snow removal needs. We look forward to hearing from you today. 616-868-4900