Below are 10 ways to ensure that you hire the best commercial snow removal service for Grand Rapids and Lansing, Michigan.
A snow removal company’s ability to operate during the winter months in Michigan hinges upon an efficient snow removal process. Failure to properly clear your commercial property of snow and ice can cause declines in productivity, injuries, and even lawsuits. Business owners should recognize that not all snow removal services are created equal. We encourage you to utilize care when choosing your Michigan snow removal services. Below are 10 ways to ensure that you hire the best commercial snow removal service for Grand Rapids and Lansing, Michigan.
1) 24 Hour Service
Winter storms are often unpredictable. Heavy snowfall can occur on holidays, weekends, and outside of standard 9 to 5 business hours. The best snow removal services should be accessible anytime with easy and fast communication 24 hours a day, seven days a week.
2) Decades of Experience
Well-established snow removal companies possess a level of expertise that is often missing in startups or from landscaping companies that just have extra trucks to use in winter. Look for snow removal companies that have been in the Grand Rapids market for 10 or 20 years. They will have the tools and experience required to quickly assess your needs, provide an accurate quotation, and complete a project swiftly.
3) A Professional Team
The best snow removal companies select their employees carefully and reward them for their efforts and enthusiasm. Training, safety, and customer service are top priorities, and employees should be carefully screened to ensure competency and professionalism. Also ask about ongoing training and certifications.
4) State of the Art Equipment
Well-trained snow removal technicians are powerless without the tools required to successfully remove snow in every situation and weather condition. The best snow removal companies have various tools and equipment for handling a variety of snow and ice types.
5) ISO 9001 / SN 9001 Certification
Snow removal companies that are ISO 9001 and SN 9001 certified survived a rigorous evaluation by an experienced team of auditors. As a result, they are certified as compliant with the top snow industry standards. ISO certification requires a commitment to continuous quality improvement and dedication to maintaining detailed documentation that can be helpful to a business if an employee slips and falls.
6) Stellar References
Snow removal companies should be able to quickly produce a list of satisfied customers in your area. If possible, request references of companies from your industry. An unwillingness to provide a reference list may be a red flag and is due cause to consider other companies.
7) A Focus on the Surrounding Environment
Leaders in the snow removal industry do more than just clear the snow from your parking lot and sidewalks. They provide snow relocation services to help prevent high piles of snow from accumulating and damaging property or obstructing visibility. If you have a large scale project, look for a snow removal company that will relocate piles of snow to a safe location on your property or relocate snow piles to a completely different location.
8) Ability to Handle Projects of All Types and Sizes
Scalability and versatility are critical in the snow removal industry. A snow removal provider should have the resources to help a customer, regardless of size or scope.
9) Deicing and Additional Services Upon Request
Many winter storms produce more than heavy snowfall. They can lead to the accumulation of ice and freezing rain on parking lots, driveways, and sidewalks. When comparing commercial snow removal companies, be sure to ask about the availability of deicing services and snow relocation support. Also ask what types of deicing are available and how it’s customized.
10) A Commitment to Excellence
The best snow removal service providers create a work culture of excellence. Their employees display a strong work ethic and operate with integrity and a desire to maintain high standards. Outstanding customer service is just as important as efficient snow removal.